Shipping & Handing

Shipping time:

We ship to most of the orders (In-stock items) will be shipped out in 2 workdays.If the product you ordered is a pre-order product, it will not be shipped until the product is available. You can contact us at support@3avape.com and we will provide you with an estimated shipping time.

Shipping address:

Please make sure your shipping address is 100% correct, if the address was wrong, please contact us to change before order shipping. If you want to change the shipping address after order shipping, please contact local post office when the package arrive at your country. Meanwhile, 3Avape will not be responsible for any package delivery failure cases if your shipping address was wrong.

Shipping Area:

3Avape offers shipping service to whole US area,except APO/FPO address.CN Warehouse can ship to the most worldwide shipping addresses We kindly remind you get to know well about the shipping and import policy in your country and region about electronic cigarettes before placing an order. Shipping fee depends on the weight of product, the origin, the destination, the shipping method and other considerations. Detailed pricing information is visible when placing an order.We strive to ship orders out as quickly as possible with processing priority to customers with paid shipping.

Standard Shipping Methods:
USPS

• Handle time: Ship out in 2 business days.(non pre-order)
• Estimated Transit Times: 3-7 business days
• Tracking site:  http://www.17track.net/en and https://www.ups.com/

Note: During the busy holiday season and after holiday sales, processing can take up to 72 business hours. Our team works hard everyday to ensure customers receive packages as soon as possible so we greatly appreciate your patience.

Customs and import tax/duty handled:

Please Note: Any and all import taxs and customs fee/tax in destination country are responsibility of customer. Duties and taxes are beyond our control and scope.

Express like DHL and UPS, customs duty is not included.
We encourage you to check the local customs office for potential import taxes, duties, and tariffs, before placing an order. In addition, some products may require special licenses or permits to import.

3Avape is not responsible for products rejected, confiscated or destroyed by the customs in your countries. If the parcel returned back to our warehouse, we will grant a refund of your order.

The Tax/Customs fee in the destination country is at the customer's expense. All customers are responsible to check with their local Customs office for any potential import taxes, duties, and tariffs.

Declaration on shipping labels:

We will declare the package according to our system. So please leave us a message or contact us about the declaration details if you have a special declaration when you make the order.

Important Note:

Due to the peak season and extreme weather, all transit time may slower than normal. DHL can't ship vape products at present.

*Notice: The final interpretation is owned by 3Avape.